Staff Answer
Sep 29, 2026 - 09:04 AM
Water coming from the airgap hole is a common issue with Air-Gap Faucets, especially after a few years of use. This is usually due to a blockage in the black drain tube or at the drain saddle connection. To fix this: 1. Use a wire or pipe cleaner to thoroughly clean out the black drain tube. 2. Make sure the hole in the drain saddle is properly aligned with the hole in the sink drain pipe. 3. Use the wire or pipe cleaner to clear any buildup or debris from the sink drain itself. Regular maintenance can help prevent future blockages and leaks.
